Steel-Craft
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  • RESIDENTIAL
    • THERMO-CRAFT
    • RANCH-CRAFT RIDGELINE
    • FLUSH
    • CONTEMPORARY
    • CARRIAGE-CRAFT
    • MID-CENTURY MODERN
    • ESTEEM
    • PHOTO GALLERY
    • SERVICE AND REPLACEMENT PARTS
    • RESIDENTIAL GARAGE DOOR OPENERS & LIFTS
  • COMMERCIAL
    • THERM-O-DOOR
    • SC INDUSTRIAL
    • FLUSH
    • CONTEMPORARY
    • SA6500
    • SA7500
    • PHOTO GALLERY
    • SERVICE AND REPLACEMENT PARTS
    • COMMERCIAL GARAGE DOOR OPENERS, LIFTS & WINDOWS
  • RESOURCES
    • WHY STEEL-CRAFT DOORS?
    • GARAGE DOOR 101
    • FAQ
    • MANUALS, SPECS, & BROCHURES
    • WARRANTY
  • ABOUT US
    • STEEL-CRAFT CAREERS
    • CONTACT STEEL-CRAFT
  • FIND A DEALER
  • DOOR DESIGNER

Warranty Claim

Currently our assessment time is between 3 to 4 weeks.
1Contact Information
2Claim Details
3Claim Submission

Contact Information

Tell us how we can contact you.
Claimants Name(Required)
Claimants Email Address(Required)
Claimants Address(Required)

Claim Information

Currently our assessment time is between 3 - 4 weeks.
Are you the original owner of the product?(Required)
MM slash DD slash YYYY
Purchase Type(Required)
Have you painted or coated the door?(Required)
Do you work for a dealer, lumber yard, or installer?(Required)
Dealer Location(Required)

The following information can usually be found on a sticker that the installer places on the door.

If applicable
If applicable
Installers Address
Enter the SO that the door was purchased under.
Enter any PO numbers the door was purchased with.

Door Details

The following information can be found on a sticker that is located on the doors end brace and looks like the following:

Door Type(Required)
(in feet)
(in feet)

Section Details

The following information can be found sprayed onto the top edge of the door panels and looks like the following:

MM slash DD slash YYYY
Run Time
:

Issues

Please describe in detail the issues that you are having with your door.

In order for us to best serve you, we will need photos of the following:

  • A legible photo or photos of the door panel information found on the top edge of the door panel.
  • A complete photo of the front / outside of the door.
  • A complete photo of the interior side of the door.
  • A clear photo of the issue reported and it's surrounding areas.
  • Any other picture relevant to the case.

NOTE:  There is a 2 MB file size limit per file for uploads.

Drop files here or
Accepted file types: jpg, jpeg, gif, png, pdf, Max. file size: 2 MB.

    Don’t just hang a door,
    Install a Steel-Craft.

    RESIDENTIAL
    • Thermo-Craft
    • Ranch-Craft RidgeLine
    • Carriage-Craft
    • Flush
    • Contemporary
    • Mid-Century Modern
    • Esteem
    • Door Openers
    • Service & Replacement Doors
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    • Thermo-Craft
    • Ranch-Craft RidgeLine
    • Carriage-Craft
    • Flush
    • Contemporary
    • Mid-Century Modern
    • Esteem
    • Door Openers
    • Service & Replacement Doors
    COMMERCIAL
    • Therm-O-Door
    • SC Industrial
    • Flush
    • Contemporary
    • Aluminum SA6500
    • Aluminum SA7500
    • Door Openers
    Menu
    • Therm-O-Door
    • SC Industrial
    • Flush
    • Contemporary
    • Aluminum SA6500
    • Aluminum SA7500
    • Door Openers
    RESOURCES
    • Why Steel-Craft Doors?
    • Garage Door 101
    • FAQ
    • Manuals, Specs & Brochures
    • Warranty
    Menu
    • Why Steel-Craft Doors?
    • Garage Door 101
    • FAQ
    • Manuals, Specs & Brochures
    • Warranty
    FIND A DEALER
    DESIGN YOUR DOOR
    ABOUT US
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