SERVICE & REPLACEMENT PARTS

Your Steel-Craft garage door works hard for you through harsh Canadian weather, all day, every day. While Steel-Craft doors are largely hassle free, regular maintenance and monitoring will help prolong the life of your garage door and prevent accidents.

Take a look at your door – How is the weather stripping holding up? Are the rollers running smoothly along the track? Is there any squeaking?

When it’s time to replace high wear parts, order them from your local Steel-Craft Dealer. Our Dealers will help you find the correct garage door parts that are intended for your specific garage door.

SHOULD I REPAIR OR REPLACE MY GARAGE DOOR SYSTEM?

Repairing a few parts might get your door running like new again. However, if there is more extensive damage to different parts or to multiple components of the garage door system, it may be best to replace the whole door system. Replacing garage parts can be dangerous. If you are unsure when or how to replace parts, contact a Steel-Craft Dealer for a full inspection, service and/or repair by a trained garage door professional.

TRACKS & TRACK HARDWARE

Garage door tracks guide the rollers, which facilitate smooth travel of the garage door. Garage door track repair or replacement becomes necessary most commonly because of the malfunction of another door part. Contact a Steel-Craft Dealer for an inspection and service. 

WHEN SHOULD I REPLACE MY TRACK OR TRACK HARDWARE?
  1. If the track is bent.
  2. If the rollers keep popping out of the track.
  3. If the track splits.
  4. If there is corrosion.
REPLACEMENT PANELS
5 FACTORS TO CONSIDER WHEN DECIDING WHETHER TO REPLACE A DAMAGED PANEL/S OR TO BUY A NEW DOOR:
  1. Availability of replacement panels.
  2. The number of panels that are damaged.
  3. Extent of the damage.
  4. The age of your garage door.
  5. The condition and colour of the other panels.

 

Contact a Steel-Craft Dealer for professional advice and service.

ROLLERS

Garage door rollers attach the garage door to the tracks and allow the garage door to open and close safety and smoothly. Rollers should be inspected at least once per year and recommended lubrication twice a year minimum. Proper maintenance, lubrication and frequent inspection can prevent future problems to occur.

WHEN SHOULD I REPLACE MY DOOR'S ROLLERS?
  1. If the Roller is not firmly attached to the shaft.
  2. If the Roller wiggles.
  3. If the Roller does not spin freely on shaft.
  4. If there is any sounds of grinding.
  5. If the Roller locks.
  6. If the Roller is cracked or if pieces are missing from rollers.
WEATHER STRIPPING

Weather Stripping lines your garage door’s retainer, bottom, top, and sides. It protects the integrity of the door and the surface it is in contact with. It seals your garage door and keeps air in your garage while preventing extreme Canadian weather from entering. Weather Stripping should be inspected at least once to twice a year.

WHEN SHOULD I REPLACE MY DOOR’S WEATHER STRIP?
  1. If light is coming through the areas where weather strip is present.
  2. If you can feel a breeze from the outside.
  3. If there are any pieces cracked, flaking, missing, or brittle in texture.           
TORSION SPRINGS

Torsion Springs are found on the wall above the garage door. Torsion Springs makes it easy for the garage door to be lifted, by providing counterbalance of the door’s weight while providing the strength to lift the garage door. Springs should be checked at least once a month to ensure that the door is operating safely.

WHEN SHOULD I REPLACE MY DOOR’S TORSION SPRINGS?
  1. If your garage door does not open.
  2. If you can see signs of visible wear or damage.
  3. If there is separation in the spring.
  4. If there is loss of tension (loss of tension is indicated by springs becoming stretched or elongated).
  5. If your garage door does not remain open.

 

Note: Spring replacement is one of the most dangerous garage door repairs.  You can sustain fatal injury if you are not a trained garage door professional.
Contact a Steel-Craft Dealer for service.

CABLES AND CABLE DRUMS

The Cables and Cable Drums allow the weight of the garage door to be lifted and lowered. This system should be inspected a minimum of once a year.

WHEN SHOULD I REPLACE MY DOOR’S CABLES AND CABLE DRUMS?
  1. If garage door lifts unevenly or lifts off the track.
  2. If cables begin to fray or are broken.
  3. If cables are rusting or oxidizing.

 

Note: Cable and Cable Drum replacement are one of the most dangerous garage door repairs. You can sustain fatal injury or property damage if you are not a trained garage door professional.
Contact a Steel-Craft Dealer for service.

HINGES

Door panel hinges attach each door panel to one another. The hinges allow the door to bend when it is lifted open and closed. Hinges should be inspected and lubricated every 6 months.

WHEN SHOULD I REPLACE MY DOOR’S HINGES?
  1. If the hinge is loose.
  2. If the hinge is missing screws.
  3. If the roller shafts does not move side to side.
  4. If there is squeaking when door is opened.
  5. If there is rust build up.
  6. If the hinge looks bent in any way.

For additional parts not listed above,
please contact your closest Steel-Craft Dealer.