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  • RESIDENTIAL
    • ARTISAN
    • THERMO-CRAFT
    • RANCH-CRAFT RIDGELINE
    • FLUSH
    • CONTEMPORARY
    • CARRIAGE-CRAFT
    • MID-CENTURY MODERN
    • ESTEEM
    • VINTAGE
    • PHOTO GALLERY
    • SERVICE AND REPLACEMENT PARTS
    • RESIDENTIAL GARAGE DOOR OPENERS & LIFTS
  • COMMERCIAL
    • THERM-O-DOR ®
    • SC INDUSTRIAL
    • FLUSH
    • CONTEMPORARY
    • SA6500
    • SA7500
    • PHOTO GALLERY
    • SERVICE AND REPLACEMENT PARTS
    • COMMERCIAL GARAGE DOOR OPENERS, LIFTS & WINDOWS
  • RESOURCES
    • WHY STEEL-CRAFT DOORS?
    • GARAGE DOOR 101
    • FAQ
    • MANUALS, SPECS, & BROCHURES
    • WARRANTY
  • ABOUT US
    • STEEL-CRAFT CAREERS
    • CONTACT STEEL-CRAFT
  • FIND A DEALER
  • DOOR DESIGNER

Warranty Claim

Currently our assessment time is between 3 to 4 weeks.

1Contact Information
2Claim Details
3Claim Submission

Contact Information

Tell us how we can contact you.
Claimants Name(Required)
Claimants Email Address(Required)
Claimants Address(Required)

Claim Information

Currently our assessment time is between 3 - 4 weeks.
Are you the original owner of the product?(Required)
MM slash DD slash YYYY
Purchase Type(Required)
Have you painted or coated the door?(Required)
Do you work for a dealer, lumber yard, or installer?(Required)
Dealer Location(Required)

The following information can usually be found on a sticker that the installer places on the door.

If applicable
If applicable
Installers Address

Door Details

The following information can be found on a sticker that is located on the doors end brace and looks like the following:

Door Type(Required)
(in feet)
(in feet)

Section Details

The following information can be found sprayed onto the top edge of the door panels and looks like the following:

MM slash DD slash YYYY
Run Time
:

Issues

Please describe in detail the issues that you are having with your door.

In order for us to best serve you, we will need photos of the following:

  • A legible photo or photos of the door panel information found on the top edge of the door panel.
  • A complete photo of the front / outside of the door.
  • A complete photo of the interior side of the door.
  • A clear photo of the issue reported and it's surrounding areas.
  • Any other picture relevant to the case.
  • A legible photo of the door order information sticker found on the left or right edge of the door panels, if present. Alternatively the hand-written order number in the same location, if present.

NOTE:  There is a 2 MB file size limit per file for uploads.

Drop files here or
Accepted file types: jpg, jpeg, gif, png, pdf, Max. file size: 3 MB.

    Don’t just hang a door,
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    RESIDENTIAL
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    • Flush
    • Contemporary
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    • Flush
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    • Esteem
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    • Door Openers
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    COMMERCIAL
    • THERM-O-DOR ®
    • SC Industrial
    • Flush
    • Contemporary
    • Aluminum SA6500
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    • Door Openers
    • THERM-O-DOR ®
    • SC Industrial
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    • Contemporary
    • Aluminum SA6500
    • Aluminum SA7500
    • Door Openers
    RESOURCES
    • Why Steel-Craft Doors?
    • Garage Door 101
    • FAQ
    • Manuals, Specs & Brochures
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    • Why Steel-Craft Doors?
    • Garage Door 101
    • FAQ
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    • Warranty
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